By opting in to receive text messages from Heart in Hand Healing Arts, you agree to the following terms and privacy policy.

1. Types of Messages

You may receive text messages from Heart in Hand Healing Arts regarding:

• Appointment reminders and confirmations

• Scheduling

• Billing information

• Informational messages about our services and resources

• Urgent updates about clinic operations

2. Frequency of Messages

The frequency of messages you receive will vary depending on the type of message. You can expect to receive appointment reminders and confirmations 24-48 hours before your scheduled appointment. Informational messages and urgent updates will be sent on an infrequent basis.

3. Message and Data Rates

You may incur message and data rates from your wireless carrier for receiving text messages. Please contact your carrier for details on their specific rates.

4. Opt-Out & Support

You can opt-out of receiving text messages from Heart in Hand Healing Arts LLC at any time by replying STOP to any text message you receive from us. For assistance or questions, reply HELP, or contact us at 860-266-2228 or info@hih-ha.com.

5. Privacy Policy & Mobile Data Protection

Heart in Hand Healing Arts LLC is committed to protecting your privacy. We will not share your personal information or phone number with any third parties or affiliates for marketing or promotional purposes.

Mobile Information Non-Sharing Clause:

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your information only with service providers who assist us in billing, administration, and delivering messages. These service providers abide by our strict privacy policy and are contractually obligated to keep your information confidential.

For more information on how we handle your personal information, please see our full Privacy Policy in your Therapy Portal account.

6. Disclaimer

Text messaging is not a secure method of communication. We recommend that you do not send any sensitive information via text message. Our counselors cannot provide therapy or counseling services via text message.

7. Changes to Terms and Privacy Policy

We reserve the right to change these terms and privacy policy at any time. We will notify you of any changes by posting the revised terms and privacy policy on our website and/or sending you a notification via text message.

8. Contact Us

If you have any questions about these terms or our privacy policy, please contact us at 860.266.2228 or info@hih-ha.com.